Shipping Policy

Simple & Safe Delivery with LionCove 

For all orders, the shipping fee is calculated at checkout by our carrier partners. Orders ship out of Ontario within 24-72 hours (Mon-Fri). 

Good to Note about Heater Parts

Most orders ship in 1-3 business days, assuming the parts you've ordered are in stock. Out-of-stock items will be ordered from the US and rushed to our warehouse.  

  • Out-of-Stock Items: Usually arrive at our warehouse within 4 weeks.
  • Special-Order Items: Usually arrive in 6-8 weeks.

Always make sure you are ordering the right part number! If you need help obtaining the correct part number, please contact Mr Heater. 


Which shipping carriers do you use?

We ship via Canada Post or Purolator.

Overweight Shipments

Some of our products weigh hundreds of pounds.

For those shipments, we partner with Western Canada Express and Day&Ross to safely and timely deliver your order.  



Where do you ship?

All across Canada. If you live in Yukon, the Northwest Territories, or Nunavut, special shipping arrangements may need to be made, so please contact us before ordering.

For customers living outside of our partner carrier's standard delivery areas, we may need to charge an extra fee for delivery. If so, we will contact you and collect the fee prior to shipping your order. 


International Shipping

Unfortunately, we currently do not ship internationally.


How long will it take to receive my order?

We pride ourselves on getting your shipment out the door as soon as possible. Your order will usually be processed and out of the warehouse by the next business day. 


I ordered something! Now, where's my stuff?

Once you place your order, we will email you when the shipping status of your order changes.

In most cases, once the shipping carrier has picked up your order for delivery, we will provide you with a tracking number. You will be able to see where your goods are at, and get an estimate of when they will arrive.