FAQs and Help
Sections:
Payment
What methods of payment do you accept?
We accept Visa, MasterCard, and American Express.
What currency are your prices in? What currencies are accepted?
Canadian Dollars.
Are my card details safe? Is the checkout secure?
Yes. During checkout your card details go directly to a secure payment gateway service which processes your payment. We never see your card details, and we never store them.
Our checkout system uses a SSL certificate and employs industry-standard 128-bit encryption. Our store is powered by a Certified Level 1 PCI DSS Compliant host.
When does my shipment get sent out?
We usually get your shipment out the door very quickly, if your products are in stock, so this is normally within a day or two. If there's a problem during fulfillment of your order, we'll contact you. And no worries - we'll make it right.